PACKAGING. OUR MAILERS AND BOXES:
We ship our products in biodegradable mailers and boxes made of 100% post-consumer materials and paper. All of our shipping materials are 100% recyclable and compostable.
Yes! We offer Priority Mail International to provide you with the ease of mind of package insurance, replacement eligibility, and tracking.
We don’t accept returns nor issue refunds.
If you have a defect in your product, please email us.
We are not able to process cancellations.
We ship orders within 2-3 business days. You might also receive orders directly from the brands we collaborate with.
We are not liable for any packages lost by the Postal Service or packages that are marked as delivered but not received by the customer. A claim can be filed for the item, however, if the claim is not approved by the carrier, products will not be replaced.
Hence, this is the reason why we offer Priority Mail Shipping with insurance for the package so we can file a claim, especially for international orders.